Frequently Asked Questions

Once you have decided which artist you would like, use the 'Get Quote' form on the artist's profile page and we will confirm availability and price as soon as possible.

If you need help deciding which acts to book then you can submit the Quick Enquiry form at the top right of the website and we will get back to you with suggestions.

Professional musicians can have bookings in their diary up to 12 months or more in advance (especially around weekends in the Summer and Christmas). If you want the best then you must plan ahead as much as possible. If you are booking music with less than a month to go before your event then choice will be much more limited.

To confirm your booking you need to pay a non-refundable booking fee which is typically about 20% of the total fee. This can be paid by bank transfer or by card. The balance is payable to the artist prior to the event date.

Yes. Deposit payments can be made using most major debit and credit cards.

We prepare contracts for all bookings which are mutually signed between you (the client) and the musicians or band (the artist). Our contracts aim to clarify all the agreed details, thus avoiding any potential misunderstandings and offering all parties peace of mind. See the link in the footer to view our current Terms and Conditions as they appear in our contracts.

Under the Terms and Conditions of the contract, the artist is not permitted to cancel for any reason except circumstances covered by Force Majeure (war, famine, serious illness etc). In the unlikely event of cancellation of the artist, we would do all that is feasibly possible to provide you with a suitable alternative at no extra cost to you. If however, we are unable to supply an alternative (and the artist has cancelled for reasons not covered by Force Majeure) then the artist is liable to pay you a fee equal to your booking deposit and you would have nothing extra to pay. Booking deposits are not refundable under circumstances covered by Force Majeure.

If you have to cancel your booking once it has been confirmed then you will lose your booking deposit or prepayment. In addition to this, a cancellation fee may be charged to cover the artist's loss of earnings on the event date. A full breakdown of fees can be found on the contract prior to booking.

Once a booking is confirmed your artist is committed to perform at your event and will turn away all further work enquiries for that date and/or time. The cancellation charges reflect the loss of income that the artist has suffered as a result of the cancellation.

Force Majeure (French for "superior force"), also known as cas fortuit (French) or casus fortuitus (Latin), is a common clause in contracts which essentially frees both parties from liability or obligation when an extraordinary event or circumstance beyond the control of the parties, such as a war, strike, riot, crime, or an event described by the legal term "act of God" (e.g., flooding, earthquake, volcano), prevents one or both parties from fulfilling their obligations under the contract. [Source, Wikipedia]

Most bands will play 2 x 45, 50 or 60 minutes sets and will require a minimum of 20 minute break between the sets. Please see the ‘Additional Info’ section in each artist profile for specific details on each artist's set times.

About an hour and a half. The majority of this time is used for loading in and assembling the equipment. All bands will need to perform a short sound-check which will take roughly 15-20 minutes. Most bands prefer to do this when there is no-one else in the room.

Standard times for an evening band booking are for the band to arrive no earlier than 6pm, and to finish playing their sets no later than 12.00am midnight. Arrangements can be made for earlier set up times and performing after midnight but this attracts an additional cost.

Yes, if it is a song within their repertoire. Some bands may also be happy to learn a new song especially for you but there may be an additional charge for this to cover rehearsal time. If the band can’t play your chosen song then they will happily play the original recording through their PA system.

Yes, to a point. Bands can never play their entire repertoire in one performance so are usually happy to try and include a number your favourite songs from their repertoire. Do bear in mind that all of our bands are experienced in performing at events and have tried and tested set lists that will work for your audience. So, ultimately it is best to let them write the set list!

Yes, this is usually fine. Music can be played through the band’s PA system via MP3 player or laptop free of charge, between the band’s sets and for a limited period (usually 20-30 minutes) after they have finished. Please note that you cannot use the band PA until they have finished their set up and sound-check.

Yes. In addition to an artist’s standard stage lighting we can provide enhanced lighting packages including dance floor lighting and venue lighting such as colour co-ordinated up-lighters. Please see our Sound & Lighting section for more info.

Unfortunately not. Artists’ public liability policies do not extend cover to 3rd parties.